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Old 06-01-2013, 03:12 PM   #16
The Twin
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Join Date: Feb 2011
Location: ontario
Posts: 559
Quote:
Originally Posted by accent View Post
Hi The Twin
Thanks for posting your experience.
I understand your frustration, again, not the money, but how you were treated.
The older I get, the more I look for great customer service, not good or just adequate; service gets me back even before price.
So again, thanks for the heads up on this vendor. When I need parts, I will look elsewhere.
Bingo.
The older I get(I'm 34 now) I realize its not just price that matters.
I'm willing to pay more for better service and a positive customer experience.

Perhaps I come from an era that's not 100% digital and human contact was part of buying experience. For lack of Better words, I expected more from them.

Service goes along for me.
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Old 06-02-2013, 08:26 AM   #17
accent
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Join Date: Nov 2012
Location: Hamilton, ON
Posts: 5
Hi again The Twin:
Your answer to me made me laugh, not because of what you said, but the fact you think 34 is 'older'.
I'm twice that age. When in university, digital calculators were still in the future, and the personal computer wasn't invented yet.
Maybe time changes our priorities, but not sure it changes our outlook.
Thanks for your reply
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