Click to go to Forum Home Click to go to maXbimmer Home

Go Back   maXbimmer Forums > Misc > Off-topic
User Name

Welcome to!

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

Thread Tools Rate Thread Display Modes
Old 11-13-2009, 10:53 AM   #1
2nd Gear Member
Join Date: Mar 2009
Location: scarborough, ontario, canada
Posts: 63
need your suggestions!!! help!!!

hi guys, i bought some auto parts online from a company in ottawa. however, in oct20, i returned some of them since i bought wrong parts. they said that they received them next day, and will process refund asap. till today, i still didn't get my refund yet. everytime i talked to them they said just give a couple of days to let bank transaction settle down. i already called them in last 2 weeks, even i talked to the manager, and i still got same response. what upsets me most is that they are not consistent of what they said..the reception said they said the refund was done last friday, and the manager said he did the refund last tuesday... i really doubt that they never did the refund process!!

i have every proof to against them such as ups receipt showing that they did receive the parts, original receipt of parts that i bought, and recording of conversation that they said they did the refund process. so, is there any authority or department that i can send my complaint to or anyone i can talk to?

thank you guys so much!
jasonlau8023 is offline   Reply With Quote
Old 11-13-2009, 12:34 PM   #2
6th Gear Member
magnus's Avatar
Join Date: Jan 2003
Location: Reykjavik
Posts: 3,483
Just ask them to send you the correct parts instead! Or get someone to go there in person

"Lo there do I see my father.
Lo there do I see my mother.
Lo there do I see my brothers and my sisters.
Lo there do I see the line of my people back to the beginning.
Lo they do call to me
they bid me take my place among them in the Halls of Valhalla,
where the brave may live forever"
magnus is offline   Reply With Quote
Old 11-13-2009, 05:19 PM   #3
nachos23's Avatar
Join Date: Jun 2009
Location: Brampton, Ontario
Posts: 988
Send a message via MSN to nachos23
Consumer + Corporate affairs.... Had a situation with a Honda dealer back a number of years ago adn they were dicking me around so I called Corporate and Consumer affairs adn boy did that dealer help me out after he got a call from them... Parkway Honda BTW.... More recently I had a sitatuon with my security company and being billed for work that could not be completed and got the same kinda run around as you are getting now and finally drove to their office and picked-up the refund in cash....

Your choice, both worked!!!
nachos23 is online now   Reply With Quote
Old 11-13-2009, 05:46 PM   #4
2nd Gear Member
hustler's Avatar
Join Date: Sep 2009
Location: Burlington, ON
Posts: 194
How did you pay? Just file a dispute with your credit card company if so ...
hustler is offline   Reply With Quote

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

All times are GMT -4. The time now is 03:34 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
Maxbimmer Copyright 2001 - 2015