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ive had many htc touch phones in 11 months i have had 3 htc touch and 4 htc touch pro..i got tired of the problems and got a basic samsung slider for free from telus... htc in general is very poor quality too bad because i really liked my touch pro! and i take care of my phones and never drop them or download anythng... hope you dont have the same trouble with your htc phone good luck