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Old 05-25-2011, 11:44 PM   #61
330Ci_OB
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I've read 80% of the posts about this engine swap story on here and e46fanatic, quite a soap opera.

Like someone else said, you want an M3? just buy one and save all the headaches! IMHO...
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Old 05-26-2011, 12:04 AM   #62
Jon@Bimmersport
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Quote:
Originally Posted by NERO View Post
Jon, you seem to worry to much about other shops.

You shoud worry about yourself and the jobs you do at your work.
Nero,

Like I mentioned before, for someone so new to the boards and the community - I feel you should know more about the situation or more importantly who I am in this very situation from beginning to end in the first place to judge what I'm doing. Thanks though, I'll definitely note your comment...but you should worry about your own situation, rather than keep digging up one from more than a year ago, with different company structure as well as different staff in total.
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Old 05-26-2011, 12:09 AM   #63
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Originally Posted by Tom View Post
Ask project e36 what his ex boss did on his account

What does he have to explain bout Kevin325 I know more about it than Jon as Kevin is a good buddy of mine, he got into a accident and the oil cooler snapped off causing his oil to leak and later on his motor started ticking, yes this is due to using tie straps as if it was properly welded with a bracket holding the oil cooler it most likely would not have snapped off causing his oil to leak. Shit happens I guess but also people do no know that bimmersport them selves did not source the engine or other parts for Kevin or my swap.. honestly you all need to grow up, look how many cars come out of bimmersport daily perfectly fine, do you know how many motors have been popped from other shops though? Plently!

P.s. HPF themselves told me the mechanics at bimmersport are competent and do amazing work but I guess you trolls know best!
Thanks for the words Tom and understanding to the situation as a whole.
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Old 05-26-2011, 07:27 AM   #64
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It sounds like these shops are on a hating spree. Yes this persons oil cooler was held on with tie straps... ?????
And this other shop with these airbox holes... Not defending anyone, but which one does anyone think is more of a risk for potential engine damage?I'm sure there is more to the story than anyone on this site knows.
U can always change an airbox. And I guess in kevin's case, you can always change an engine..which is rather unfortunate. I guess at the time nobody realized tie straps Woukd melt from a hot oil cooler...what can you do!
I wish all parties involved a proper resolution...

I'm sure there is more to this story than anyone on this board knows ... Maybe the parties involved should discuss in person? Avoid the childish internet banter, be men, and resolve it...

Last edited by V8specialist; 05-26-2011 at 07:31 AM.
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Old 05-26-2011, 09:24 AM   #65
damameke
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When you are in the news business and when it is a slow day.. you make up some story...or rumour...

someone was probably bored a few days ago and dug out this old thread, now looks like it is going viral...in a bad way...

eom......
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Old 05-26-2011, 09:47 AM   #66
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Originally Posted by damameke View Post
When you are in the news business and when it is a slow day.. you make up some story...or rumour...

someone was probably bored a few days ago and dug out this old thread, now looks like it is going viral...in a bad way...

eom......
Customers will get upset, and start a war against a shop. That is OK with me.

Maybe, what should prevent this is what MY customers do. When a feedback thread for a shop happens in a negative way - don't whore all over the thread and 2 bit line about zip ties when you know NOTHING about the situation besides what you read.

It's not about being bored my friend, it's about being immature.

Let me ask everybody this. If it is SUCH a huge problem about the way the oil cooler was mounted, why did NONE of the people who criticized it come up with an idea to remedy the problem BEFORE this happened. Not just my tech saw it, another shop owner who is favored here specifically in this thread (discretely) did not do any "proper" mounting of it when the car has been there for numerous work, inspection 2, valve adjustments etc. The first shop he took it to on a dyno day did not offer a solution.

Maybe its not ANY of the shops faults, maybe its the customers fault for not going anywhere else to fix it if it was such a problem. Except 2 years later, when your negligence prevails and your oil cooler snaps it is time to take action, but never was it an idea to take PREVENTIVE measures.
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Old 05-26-2011, 10:14 AM   #67
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It's really funny how you guys offset the problems onto totally unrelated things. Tom, the "fender bender" accident did NOT cause any damage to my oil cooler - it was driving over a light patch of snow which caused it. Snow was piled up in the middle from all the cars driving and I hit a patch of snow and the oil cooler came right off.

Lets put my problem aside - lets forget that you guys didn't put any diff oil before installing the diff. lets forget you left my swapped parts outside of the shop for me to pick up. lets forget you didnt even align my DSC and sent me on my way without traction control (and telling me i need a $1000 DSC unit to make it work while a DYNO guru with a GT1 simply aligned my ASC and made it fully functional for FREE). What I listed above are simple mistakes right when you are getting paid a lot of money - and go ahead and blame the mechanic who did it but at the end of the day, the SHOP is responsible for all work performed at their facility.

I am not the only one with problems with your shop, here is a short list of people who have complained and got nothing back in return:

Person #1:

"Brought my car there for a suspension install and a couple little odds and ends.

Suspension was royally messed:
-camber plates backwards
-rear ride height adjusters installed upside down
-didn't tighten front swaybar bushing bracket (bolts almost totally backed out
-coil over sleeve on front passenger strut spun loosely (trying to adjust height would just spin the whole sleeve),
-alignment way out of wack (was given a sheet with handwritten measurements, I didn't trust after seeing the other issues and took it to an alignment shop to be properly adjusted)
-replaced O2 sensor wasn't tightened down (it was loss and rattling)


Its a shame to see Bimmersport has such ongoing issues. My experience was enough to never return."

Person #2:

"There are all sorts of strange garages... I had a guy come over on Friday who has been taking his car to a well known BMW shop that advertises here. He has various problems since they did his s50B32 swap. Recently it has not been idling and running well. They told him it's the MarkD software. The car comes here, what do I see? a hole the size of a penny in the rubber boot between the MAF and intake manifold ... I don't know why that was not fixed before they look for all sorts of other explainations for his problem. "

Person #3:

"Haha... you should see the swapped car here.... same thing, S50B32... and it is the same disaster. I lost all respect for that shop. Turning a blind eye to the way things were installed or solutions taken for various parts, just the sheer amount of loose and missing bolts is appalling."

Person #4:

"the same shop you guys are talking about also forgot to put the gasket for the oil filter on my car when they did the oil change. oil was pouring out during hard acceleration. they told me either pay for the tow fee or drive it back to the shop like that. NOW WHEN I tried to sell the car everyone thinks my car has problems since there is oil EVERYWHERE in the bay and under the chassis they also messed up my sisters X5"

Person #5:

"Add me to the list. Thankfully I didn't get as royally screwed as some of you.

-Reverse lights not working after engine swap
-Lost fuse pick
-Lost wheel lock (had to hammer them off)
-Shoddy alignment
-Broken/missing header bolts
-Stripped engine cover
-Front bumper undertray screwed in
-Front control arm bushing pre-loaded"

So explain to me how "mistakes are made here and there". This definitely doesn't look like "here and there" to me. And I can put my house on it that there are a boat load of other people that got screwed but just chose not to be vocal as me. call it "childish" but when you spend this amount of money with a company and then have them leave your parts outside and tell you to **** off, then sure I will do the same.

This is not a shop war - it's simply a customer vs bimmersport war that will never be won until your sponsorship has been revoked becuase that's the only way we will feel some what happy about getting screwed.

Only if you made things right with your customers, then they would not bash you every chance they got instead of telling them to **** off and leaving their parts outside (very professional).

Ohh and most importantly - IBTL "Since we all know that is what will happen shortly. "
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Old 05-26-2011, 11:07 AM   #68
Tom
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Sorry Kev I guess I was wrong, I definately feel you on your experience with bimmersport but for some odd reason I havent had any problems, I guess I'm lucky you can say, only complaint I have is time it took to do my swap which is because I had to keep ordering parts I wasn't told to at the beggining but again that was comming from the mech that did my install, which is understandable as to do the s54 you need a LOT of parts, specially lots of dealer only small things, but one thing you can't really blame them for is alignment as they outsource those and if buddy sucks I guess they should just get a new shop to outsource from, the question about time is at your current shops as well though, you have been waiting for a couple weeks to get your new motor/charger to be put in that you said they can do in 1 day which is believable but has it been done yet? Also a ex shop tech from your current shop confessed to his boss, the owner of your shop going on his max account and bashing bimmersport and my car, that's SAD IMO but whatever I guess let him be childish, like I said before get me another bimmer to run and will see how crappy my car runs
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Old 05-26-2011, 11:24 AM   #69
Boots R
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my engine swap at bimmersport went perfect, no shoddy workmanship on my car (apart from what i do myself)
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Old 05-27-2011, 08:41 PM   #70
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I might not know english perfect, but I can understand. Jon I have no situation I just read posts. You are very defence about the problem that makes you look guilty.

I understand you know you make mistake, but talking bad stuff about other people makes Bimmersport look bad.

From what Kevin post, I see you make many people mad.
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Old 05-28-2011, 12:52 AM   #71
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A preventative measure wouldn't have been to properly mount it?

That kills me Jon come on.

Kevin, did you agree that the oil cooler was okay to be mounted by zipties? if so then yeah you got it coming.....
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Old 05-28-2011, 02:57 AM   #72
slowdubbin68
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I'm still waiting for jons explanation as to why zip ties had even been used on any customers car, I think its quite clear that anyone who is sane would not agree to having zip ties hold onto such a important component of their vehicle. This whole thread is definitely making bimmersport look pathetic and questionable as a forum sponsor.

I really hope Jon comes out and has a reasonable explanation for this issue, because this community cannot have such an irresponsible company fooling new users into thinking they are some great shop with great customer service, and continuing to steal customers money with shady workmanship.

This fight is important for the integrity of maxbimmer, and its users, and I hope to god that new users come across this thread. No I'm not biased to any shop, nor have I been inside any shops in the GTA area ever personally, Im just a casual European car fanatic who believes that hard earned money equals quality work in return.
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Old 05-28-2011, 03:49 AM   #73
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A preventative measure wouldn't have been to properly mount it?

That kills me Jon come on.

Kevin, did you agree that the oil cooler was okay to be mounted by zipties? if so then yeah you got it coming.....
During the installation, the tech did the swap to the best of his abilities and knowledge in the means of fabrication at this time. It was not Kevin's decision in how this was mounted. At the time of this install, I was not on the desk side however when we were doing this job so I do not know if Kevin was consulted at the time. Since the tech is at a different shop, it is hard getting the details of these technicalities to be confirmed.

Either way, the project was not just shortly "wrapped up" at the end as it is not the tech's work habits.

Kevin does know that behind his bumper skin it does not have any underbody panels due to the lack of mounting points for OEM M3 underpanels or any for that matter. If he had this sort of protection (since it makes even more sense when you have parts almost as low as your sway bar, and have a lowered car) to get some sort of protection. A "light patch of snow" or even the build up from a snowplow in the middle of a lane (as I saw Kevin post that somewhere) will not cause this cooler to come off given the car has proper protection. I'm pretty sure some of you have seen my old E36 in the winter with my 19" LM reps tucked inside the rear fender (wheel lip touching fender).....I have not broken or bent anything under that car due to proper paneling.

The tech who installed this, has an S54 with the same mounting and ALL paneling under the car. His car went off the track with no damage to the cooler, and a "light patch" will break this one off? I don't get it, I drove our Eurospec E36 M3 all the way to Active in Florida with the reiger lip sitting 1" off the ground through a blizzard (and on Michelin pilots) and everything is in 1 piece. I literally plowed the highway. Anyone who has seen the highways in Virginia, and the North Carolina during last Nov would know what I mean.

Dave,

If a proper measure could have been done it would have been at the time, however I do not see any one of the shops who noticed this have a solution. The car has been to RMP for a lot of work after our install, how come it was not corrected then to prevent this could happening? It was there from what I read/heard for some work (right before this happened - oh, and the engine was double checked by someone else at a different shop for verification with interesting results...but I won't say anything about that here since I am not the one who checked the vehicle after leaving RMP).

Let me ask you something, what happened to your headlight lens? Did we not replace it for you when that happened? If we did that, why would we not bother to try and fix Kevin's car? We have nothing against Kevin, I used to go with him for dinner weekly he was a good friend of mine.

All of the issues that was our problem in this swap were fixed, why not this?

My whole point is:
  • "X" The tech worked for Bimmersport Automotive Inc during that period of time (over a year ago) and worked on this swap.
  • The complaint of the customer to Bimmersport Automotive Inc. was about workmanship on the car, and the manner things were handled between management at the time and himself.
    I at the time, respresenting Bimmersport Automotive Inc. talked to Kevin on the phone, and in person at his home during off hours requesting we get to work on the car, fix all the issues and I even proposed a deal with no catches, open options to make up for it ON TOP of fixing the issues
    The customer did not go through with the offers
    The customer visited more than one shop in regards to the overall condition his car is now in
    The technician who worked on the car now leaves Bimmersport Automotive Inc.
    The customer did not get the part mentioned in this thread properly mounted by any shop the vehicle regularly sees
    The original shop is penalized for the workmanship
    The board, continues to penalize the shop for the workmanship - but the board could recognize good work done by the tech at the new shop

The last line - I do not have a problem with the tech, what is going on is you see the tech (or any tech) perfects his work through experience and has clearly shown you guys so - so why am I constantly seeing penalization to the shop - because the shop is responsible? So when the responsibilty of correcting the work that was released, and when not given an opportunity to exercise that duty then what? The shops responsibility is to keep the customers happy and I did all I could except Kevin's demands which just happened THIS year not at the time of his second opinion from other mechanics.

Kevin, if you had decided to come and deal with this situation even with those demands in person maybe this could happen at the time you took it elsewhere. Do not blow it up all over the net, and put open hands to me. You were the one who decided to just "cut us off and move on" from it by deleting all of us from your facebook page, etc and go somewhere else.

This was the worst way to handle a situation when you have your back against the wall, and after hearing how you are doing this in a act of desperation for the money so long after it was done - it makes it very hard to be sensitive and compassionate to your situation hearing what comes from your mouth and the games you are trying to play.

Mistakes happening to often? Just because the people that hear open their mouth about it doesn't mean this is the only place mistakes happen. Mistakes happen at every shop listed on this forum, and around the whole world for that matter. If you do not take it back to the same place that did the mistake, what do you expect to happen - at the majority of shops you go to, not something like what I have tried to do for you (even after a year and some odd months of the initial time this was brought up, and how did it come to my knowledge? Well I did not hear it from a complaint phone call from you.)

Listen maXbimmer,

This problem happenned over a year and some odd months. The customer did not want, from the year and some odd months ago to accept my offer after not only did he fail to bring the car to me, he failed to even address these issues to me. He did not want to accept my offer this year about the same thing. My decision to decline his proposal was AFTER what I found out from the second opinion directly from himself.

The customer has found a new place to go to, he does not recommend you to come here. There are other customers that recommend you to come here, even the a few of the ones who are listed out of those 5 people (because I just worked on one of their personal friend's cars).

The market is big enough for everyone, and I'm not trying to rake you all in to my shop. It is your car, your decision - do it and enjoy your car.

Slowdubbin, just out of curiosity...you have a VW, why do you spend so much time in this thread? It's not like you have ever come to my shop, because we don't work on VW. I don't even know you, and the same thing with you Nero...although I do know one thing about you.

If you want to know about integrity of this boards forum sponsors (actually one in particular) then maybe you or whoever else should learn what an IP address is and how it works, but forget technology and it's proof...because anyone can photoshop, mask IP addresses and what not...having people who work with or for those people is better. You can go ask them what the truth is.

This is honestly my last post in this thread - if you have any questions, ask me at a meet. If you do not feel like it, use the search button. This topic is going around in more circles than I have ever witnessed in my 9 years on this board.
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Last edited by Jon@Bimmersport; 05-28-2011 at 03:56 AM.
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Old 05-28-2011, 06:30 PM   #74
Tom
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Very well said Jon, Slowdubin and Nero you guys need to get a life and stop hating. Also Dave why ask Jon and not the mech that did the swap why he used zip ties, as Jon mentioned he we went off the track and also has zip ties on his car but proper panel protection helped, anyways This is also my last post in this thread, cya guys on the streets
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Old 05-28-2011, 08:04 PM   #75
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I cannot believe you still making excuses for using tie strap to hold on a important part of a car. I belive people are blaming you because it was done @ your shop. You should take responsibility like a man, instead of blame your workers.

How do you know me Jon?
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