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Old 01-04-2019, 08:29 PM   #1
M6KNIGHTRIDE
1st Gear Newbie
 
Join Date: Jan 2019
Location: FL
Posts: 1
Vista BMW Dealership wrecked my car



Unfortunately like the title says Vista BMW dealership wrecked my car. The tech who was driving from my understand is good, had a couple of scrapes and bruises. It's a 14' M6 with the competition package. Service was doing a test drive after supposedly fixing the drivetrain malfunction issue. I say supposedly because that's not the first time I brought it to that location for that same reason. Issue reappeared and I brought it to another BMW location which I would never go back(that's another short story for a different time). I was supposed to get my car late Xmas week. No call so I'm assumed issue was still not resolved. That following week I get a call from my service advisor(I would've thought the GM would be one making the call... I'm guessing that issue wasn't deemed worthy enough for him to call). My car was involved in an accident. Apparently the service guy was heading north and a vehicle in the left turning lane cut across the street and when they realized a vehicle was approaching them, they stopped. To avoid an accident the service tech went right, hop the sidewalk and into a tree. I believe he was speeding. The damage to vehicle shows it. To make the situation worst, I literally just installed over 12000 in carbon fiber parts and rims which is now ruined the night and morning before I dropped the vehicle off and that same 12k if not more is probably how much the value of the vehicle will drop once it hits my carfax. I finally got my car to look how I wanted and this happens. Yes I know it's only materialistic but a lot of blood sweat and tears went into that materialistic thing. Still in the beginning stage waiting to see how BMW will rectify the issue. Right now I'm in a loaner which is my only transportation. If anyone can advise what i can expect that's been in a similar situation or know someone who has and should i get my lawyer involved. Thanks in advance.
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dealership experience, dealership issues, vista, wrecked

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