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Old 05-19-2019, 12:47 PM   #1
yohonomo
1st Gear Newbie
 
Join Date: May 2019
Location: Ottawa
Posts: 1
Messed up by towing 530i Xdrive with the rear wheel on the ground



Last night I had to have my car (2018 530i xdrive) towed home. I was unaware that this car should only be towed on a flatbed and made the huge mistake of towing it with the rear wheels on the ground. I had to keep the car engine running during the tow as it was the only way to keep it in Neutral. However, after reaching home I tried to park the car but noticed a lot of error messages on the iDrive screen and the steering wheel was extremely stiff (can barely turn it). I am now really concerned that the car is messed up because of the improper towing. I cannot consult with the dealership until Tuesday as it's a long weekend here so I thought I would get some advice here in the meantime in case anyone experienced the same issue. (Pictures of the errors attached below)

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Old 06-18-2019, 05:08 PM   #2
hilux30
wrench
 
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Join Date: Jan 2014
Location: PEI
Posts: 14
I'm sorry this happened, but I'm more shocked that the wrecker driver didn't know his cars.
Besides working on these things, also drove wreckers and flatbeds for about 20 years. Proper trained drivers know what to flatbed or not, what's AWD or not. For instance, if it was a regular tow truck car should have dollies installed (for extra $$) on the axle still on the ground, Or a flatbed..
The driver of the tow truck should have known better... as far as the car, gotta take it to Dealer or a competent BMW shop..
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Old 06-19-2019, 10:31 PM   #3
kenmar
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Join Date: Apr 2005
Location: Toronto
Posts: 416
Correct me if I'm wrong, but don't cars under warranty come with a 1-800 service card for BMW tows?

Sad part of the story is that BMW likely won't cover the damage due to inadherence to the proper tow procedure.
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