Originally Posted by Randy
Thanks for the input. They've accepted liability and are accepting that I'll be using a third party mechanic. They've asked to approve the estimated bill before any repairs are done... I'll let you know how this goes.
I will be naming all the associated parties soonafter my situation is in the clear.
That sucks, strange behaviour from someone in that position. How'd they get the job at a shop if they couldn't drive?
Glad to hear they are taking responsibility but maybe a police report wouldn't be such a bad idea. At least write down as much as you can remember and document every action and conversation that has taken place since. I know that's a pain but people often say they'll cover it then turn around and pretend like you've never met.
Definitely do not tell us the name of the shop until it's over with. If they catch wind that despite them trying to save face by accepting responsibility that you are going to blow the whistle on them anyway that might be enough reason for them to re-neg. on the deal. (In their minds.)
Even with the law on your side it can be a marathon trying to get justice.
Good luck, Sounds like the clutch, or a head gasket.