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Old 08-27-2011, 03:54 PM   #31
propr'one
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^^that's the best way to do it. If you argue too much with the csr's you can piss them off, which you dont want to do. Remember, its their job to offer you a better plan to keep you as a customer.

Finally, sasha, its the way the call is routed through the PBX that they see, your number isn't important (but it also comes up on the CRM)
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Old 08-28-2011, 10:32 AM   #32
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Quote:
Originally Posted by Quack View Post
yeah I probably could have push for more but I didn't, I just told them Bell was offering a similar plan & they just beat it, it was pretty easy.
how much time left on your plan? which plan did you refer to?
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Old 08-28-2011, 10:45 AM   #33
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Quote:
Originally Posted by bmwm5lover View Post
how much time left on your plan? which plan did you refer to?
my contract ends in Feb 2012, the plan he give me isn't on the site, it's called 1GB SP Messaging & MY10 Plan.
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Old 08-28-2011, 08:11 PM   #34
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Originally Posted by propr'one View Post
well cone clarence. You could've pushed for even cheaper, but that's a very good deal, and you're already saving at least 100$ a year.

Sasha,

i talked to my friends at rogers. Retentions should NEVER cancel you on the spot, its directly against their customer policy.

Ivan,

if you have less than 6 months left, they'll let you renew (offer you a retentions plan) as if your plan was expiring tomorrow.

I think you missed some info. I am on a month to month with Bell. No contract. There is no waiting period to renew anything. Would that put me in a better position because I am off the hook.
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Old 08-28-2011, 09:33 PM   #35
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There are huge threads on RedFlagDeals about the retention plans.

For Fido

Rogers

Telus
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Old 08-28-2011, 10:45 PM   #36
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Quote:
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I think you missed some info. I am on a month to month with Bell. No contract. There is no waiting period to renew anything. Would that put me in a better position because I am off the hook.
Then unless you have some pressing reason to switch, call bell, tell them you're going to go to rogers because they have a plan that has ABC for XYZ, and they'll probably match it
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Old 08-28-2011, 11:25 PM   #37
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Make the switch, bitch...

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Old 08-28-2011, 11:40 PM   #38
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Quote:
Originally Posted by propr'one View Post
Then unless you have some pressing reason to switch, call bell, tell them you're going to go to rogers because they have a plan that has ABC for XYZ, and they'll probably match it
Cool! Thank you again.
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Old 08-29-2011, 01:07 AM   #39
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Cool. Since you are an expert on plans, I want to ask if mine plan is okay...

-200min Daytime
-Caller ID
-Voice Mail
-6pm-7am unlimited + weekend
-no DATA, no text no Long distance

They want $35 after the taxes. I am not locked into any contract.... I used to have a data, but I used to get killer bills so i removed that. Never used but no idea what happened.. What you think?
thats the same plan i have but with 250 text messages. its pretty standard price for rogers/bell.. im assuming its corporate? I also get 10 cents a minute long distance to north america. I had bitched about paying for text messages that I receive, and paying for text messages/etc.... im gonna need to call them back and bitch some more though and get a better deal i think.


Last year I called in to negotiate a new contract and this is what I was offered:
200 day time
6pm unlmited evening/weekend
caller id/voice mail
250 text messages
6gbs of data

it came to $55 AFTER tax.

I never accepted it.
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Old 08-29-2011, 06:40 PM   #40
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I've been pretty happy with fido (same thing as rogers but per second billing and almost everything is cheaper, but they don't have the best phones)

My second "retentions deal" contract:

200 min anytime
1000 min fido-fido
2500 txt
unlimited evenings/weekends after 5pm

$20+ tax

Recently added retentions data flex plan:

$10 for up to 100MB
$15 for up to 150MB
$20 for up to 500MB
$25 for up to 1GB
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Old 08-29-2011, 07:51 PM   #41
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I wanna find out if rogers has flex data. I never use more than like 125mb unless i tether, and even then, i've never used my full amount.
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Old 08-29-2011, 09:32 PM   #42
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I wanna find out if rogers has flex data. I never use more than like 125mb unless i tether, and even then, i've never used my full amount.
They did, but it was 20 or 25 for the lowest level, which was dumb.

I'll post my plan tomorrow.
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Old 09-03-2011, 09:06 PM   #43
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Quote:
Originally Posted by sirex View Post
thats the same plan i have but with 250 text messages. its pretty standard price for rogers/bell.. im assuming its corporate? I also get 10 cents a minute long distance to north america. I had bitched about paying for text messages that I receive, and paying for text messages/etc.... im gonna need to call them back and bitch some more though and get a better deal i think.


Last year I called in to negotiate a new contract and this is what I was offered:
200 day time
6pm unlmited evening/weekend
caller id/voice mail
250 text messages
6gbs of data

it came to $55 AFTER tax.

I never accepted it.
Yup, corporate plan.
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Old 09-03-2011, 10:51 PM   #44
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Quote:
Originally Posted by T.Dot_E30 View Post
They did, but it was 20 or 25 for the lowest level, which was dumb.

I'll post my plan tomorrow.
i'm almost certain rogers has, or has had some data plan for 15/ month. It may have been a retentions only addon.
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Old 09-09-2011, 06:42 PM   #45
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Btw when I pop out bell SIM card from my phone, why it would not work with unlocked phone? Is Bell still CDMA? If so how come since they got SIM cards..
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