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Old 01-13-2011, 08:38 PM   #46
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Location: Hamilton
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I'm having a hard time seeing how you were the victim here. Sounds like he was busy, thought he had what you needed, but didn't have the time right then to search for it, so he said he'd call you back. You called him three or four times within a half hour bugging him about the part, and you pissed him off. You can't expect the guy to drop everything for you, especially after you've indicated that you're gonna dick him around on the price. Sometimes you have to read between the lines; "I'll call you back, I have to look for it," often means that if you're in a rush, maybe you should look elsewhere. Then you go looking for a confrontation and you got one. What did you expect?

Yes, customer service goes a long way, but there are still plenty of businesses out there that will put you in your place if you walk in with an arrogant, "I'm a paying customer, my time's more important than yours," type attitude.
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Old 01-13-2011, 10:03 PM   #47
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Wow, this is really getting out of hand.
We were just trying to get a message out to the public.

Somehow its ended up like banana-phone, and backfired to send message to watchout for myself.
I personally spoke with him on the phone. few of you who are talking here have.

For those of you who were saying i am cheap for offering 80$. I admit i know nothing about BMW used parts, and the prices of said parts.
Zack forgot to mention when i called him the first time he quoted me 100$ for the part. I have no idea of the value of this part. Rocco said this guy was difficult, you will have to haggle with him. So from there i thought this part is probably worth around 80$. We continued to talk and when i mentioned my car is at RMP the price went up to 200$. I tried to reason with him, i mentioned the part was for me, not RMP. Which he went on saying "alright, for RMP 200$ for you, 250$"
I laughed like he was making a joke. From there Rocco took the phone.
I came to the shop with 250$ Willing to buy the part.

Please dont confuse the topic of this post with Hagglers wasting buisnesses time.
You have the wrong thread.
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Old 01-13-2011, 10:22 PM   #48
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Huh this thread is like the existing one of the "overdue feedback"... getting nasty again..what has this forum turned into???

I must say I am entertained....
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Old 01-13-2011, 10:24 PM   #49
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Maybe its just me, but when you have "Business hours" and adress posted in your ad, it should not come as a surprise when people walk in and need service...Its not like they "just found him" or "droped by" when it was closed.
Specialized in BMW recycling, all OEM used parts
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Call 11-8PM 416 821-2578
New inventory daily. 100+ cars now in stock!
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Old 01-13-2011, 10:28 PM   #50
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he stated he is open till 10pm.
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