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Old 08-04-2010, 04:31 PM   #31
bmwm5lover
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Sounds like a beat to shit car to me. Was it a lease return?
One of the main reasons why in the future I will be leasing a car is so that I can beat on it like a ginger head. I know of a few people, the thing they do to their lease cars will blow your mind. That's why they lease tho. Care free beat the shit outta your car for 1-3 years.
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Old 09-01-2010, 06:30 PM   #32
pissedcustom
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Smile ANNOYING NOISE in BMW Finally Fixed

I had to resort to contacting the President of BMW to finally fix the annoying noise at the back of my BMW. This was after taking my car to the BMW dealership four times over a two-year period to try fix the noise - which they never did.

I am convinced that this noise in the back of car is widespread among BMW 3-series cars (E90). I have now heard it in four different 3-series BMWs and I was told by a BMW representative that they have had other people complain about the same issue. I have a formal BMW Field Report with pictures explaining what was causing this noise and how technicians should fix it.

Ever since taking possession of my 2009 328i BMW (E90) there has been an annoying intermittent clicking or ticking noise that seemed to be coming from the rear window area, near the top of the seat, or where the rear window meets the rear parcel shelf. I finally complained to the CEO of BMW in Germany, Norbert Reithofer, BMW Canada President Franz Jung, and BMW Canada Director of Aftersales, Stephan Kuester. BMW head office assigned an expert technician who identified the problem and fixed it.

It was necessary to get BMW head office involved since their dealer service was a nightmare - apparently incompetent, rude, patronizing and they didn't seem to care less about putting the time and effort into resolving the problem. Their typical M.O. was to claim they couldn't hear the noise, even though on a couple occasions I was in the car with them when they heard the noise. This seems to be the Modus Operandi at BMW when they cannot or do not want to resolve a noise - just deny hearing it. On two occasion when I went to pick up my car they said they didn't have time to have a proper look at it because they had too many cars to service and they ran out of time...even though I had scheduled a service 2 weeks in advance.

I was so furious at one point that I called the owner of the BMW dealership to discuss it with him. He sort of chuckled when I told him about the extremely poor service and rude BMW service representatives and manager. He said that noises are incredibly difficult to resolve and it was a waste of time to try more than once. He never apologized and his manager actually said that if I am not satisfied I should probably get my car serviced elsewhere. Unbelievable.

If you have the same problem please let me know.
You can download the BMW Field Report at this link: http://complaint.pro/bLaCBB
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Old 09-16-2010, 11:20 AM   #33
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I'm running a poll on customer service at BMW on my other thread - "Finally fixed ANNOYING NOISE in my BMW". please vote - thanks
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Old 09-16-2010, 01:42 PM   #34
craigIS
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Quote:
Originally Posted by DINO K View Post
5thseries,

once you change tires to a good summer soft compund tire the noise will go away and your car will def feel 10x better, the clicking in between gears is related to Front Engine Rear Wheel drive and that will never change..However, at the light.. put the car in 2nd and then 1st, that usually happens if you stop in the 3rd, 5th gear, so whenever you do so, just go thru the lower gears while your stopped, it will slip right into 1st, and the rpms, thats just cold start related nothin you have to worry about.

You shouldn't stop with out gearing down unless you have to. You should be down shifting / gearing down. That is the proper way to drive, even says so in the drivers hand book, and is what you have to do for the test. If you gear down properly, you should actually save fuel. You don't want to be doing huge down shifts, just nice small ones, as your RPM's come down from coasting.

I actually don't dear down into first all the time, because my first is really damn notchy, and it's really hard to find the gears. Need to do maintenance.
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Last edited by craigIS; 09-16-2010 at 01:44 PM.
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