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Old 10-15-2012, 01:39 PM   #1
duaux
1st Gear Newbie on a BMW
 
Join Date: Jul 2010
Location: .
Posts: 87
Thumbs up Great Service

I guess I am the first poster for these guys...
----

I did not buy wheels or tires, but I did have my calipers painted by them over the weekend. They have a special going on right now.

Service 5/5
Awesome. Great service. I can't stress enough.
When the guy (I forgot his name, sorry), noticed that I wasn't totally satisfied with the work they did, without hesitation, offered to take the car back in and re-due the areas that was missed.

They also DID NOT CHARGE me for asking them to fasten some loose underbody clips to a panel that came off as well. . I offered to pay because they are running a business at the end of the day.

This took additional effort in which they had to put the car on to their car lift. Note: The painting of the calipers is done on jack stands, so the car was not already on a car lift.

Quality 4/5
Could be better... but for the special they have going on right now, I am satisfied.

Price 4/5
Not the best prices in TDOT, but VERY competitive. I inquired about osme wheel and tire packages. Their caliper paint special is only a few bux more than another repuatable tire shop on the same street.

Waiting time/Environment 5/5
They are open on the weekend, the shop is clean (not as clean as Rocco's RMP, but good none the less), scheduled appointment was on-time, a very good waiting area with couches, tv, magazines, etc.

Overall, a very good experience.

I will touch base with them again in the spring for some quotes on wheels and tires. Again, not the best price, but very good. The service is what made the difference for me.
Cheers
Attached Images
File Type: jpg Optimized-calipers2.jpg (49.4 KB, 32 views)
File Type: jpg Optimized-calipers3.jpg (47.3 KB, 32 views)
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Old 10-15-2012, 05:35 PM   #2
1bmw1
3rd Gear Member
 
Join Date: Feb 2010
Location: GTA
Posts: 509
Glad to hear you're happy. Good to know!
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BMW...Now you're playing with power.
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