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Old 07-28-2010, 09:00 PM   #1
drivetolive
3rd Gear Member
 
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Join Date: Jul 2009
Location: Vaughan
Posts: 512
Can't get any better than RMP

I had Rocco change a clutch fan back in January b/c he noticed it wasn't working.

He saw one of my threads addressing an issue with the clutch fan, and he PM'ed me telling me to bring it by (I didn't even mention his name in the thread).

Turns out it was defective and he changed it under warranty. Also noticed my belts were shot and changed em all within the blink of an eye.

I forgot to mention I didn't even have an appointment and he was still able to attend to me almost as soon as I got there despite being busy.

Amazing service!
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Old 07-28-2010, 10:40 PM   #2
slemmer
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Location: Missed in 'sauga
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That's what you call looking out for your customer.
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Old 07-29-2010, 02:51 PM   #3
kevin325
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Join Date: Jul 2006
Location: Thornhill
Posts: 682
Quote:
Originally Posted by slemmer View Post
That's what you call looking out for your customer.
x2.

Lauren and Rocco really do go the extra mile for their customers and its awesome.
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Old 08-03-2010, 04:08 PM   #4
Hamann330ci
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Location: Canada
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good job rocco, He is always a first to recommend to people with bimmers
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Old 08-16-2010, 10:00 PM   #5
RMPMOTORS
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Join Date: Oct 2003
Location: Etobicoke, Ontario
Posts: 1,419
Thanks Guys!

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