Originally Posted by kevin325
what happened with them?? I was about to go drop of a set of rims to them. did he offer to at least pay you or fix the rim for free?
i thought Ric was a good guy...
This is going to be wordy. Here goes:
I have my LE37s refinished after two were severely bent. Turn around time was about a month. One of them bent on my ****ing DRIVE HOME leaving the shop. No big deal, Ric offered to fix it at no charge - I thought this was very good of him. My front tire that was mounted by PRECISION after refinishing the wheel began to leak air overnight. The next day, I go to another tire shop to buy a new tire, and they found a slice in the upper bead. The shop insisted that the cut could not have possibly happened from hitting a curb and that it was clearly evident of improper tire mounting and dismounting techniques (more on this later). I go to see Ric about this shocking news, and he tells me this was due to the curbing incident which bent the rim. I believed him, considering the hit to the curb was pretty hard. I figured it could have damaged the tire not knowing that the cut was SO high up on the bead that seats up and inside the wheel that it would be impossible for this to happen from an outside impact....
I've noticed that both wheels that were refinished by Precision developed cracks in the EXACT spots that were repaired.
I take off the front rim that had a crack and Ric offered to fix it at no charge (all good, right? Wrong. See below). He tells me it'll take 1.5-2 weeks, but it takes a whole month. Gee, I wonder how many times he's said "Hey Anuk, your wheel will be done tomorrow," only to hear the EXACT SAME ****ING RESPONSE for the next 5 days.
Anyways, now fast forward to March 2010 and this SAME front wheel that Ric had repaired for the second time developed an even WORSE crack than before after *wait for it* JUST ONE DAY OF DRIVING (and I didn't hit a single pothole due to my paranoia). More on why this happens, below.
I take the repaired rear wheel which also had a crack now, to Nigel @ Rim Techniques as Precision is too busy for a reasonable turnaround time. He looks at it and is stunned to see that the outer lip's thickness was NOTICEABLY smaller than the opposite side wheels (the ones that were not damaged). The thickness is so small, that it's no wonder they kept getting bent again and again and cracked, too. There was SO LITTLE metal on that side to provide ANY sort of structural support to deal with the forces experienced during driving.
**PRECISION RIM REPAIR HAD MACHINED OFF RIDICULOUS AMOUNTS OF METAL FROM THE OUTER EDGE OF MY WHEELS** You could literally SEE the difference in comparison to the good rear wheel I have. With 265/30/19 tires on my rears, I could see a bit of the lip poking out on my 9.5" good rear wheel. On the repaired wheel, there was NO VISIBLE lip. The rim actually LOOKED narrower. I bet it was at least 0.2" shaved off if not more. I mean for **** sakes, you could see the difference with the naked eye!
This is why they keep cracking and bending from just expansion joints/rough patches of pavement, LET ALONE POTHOLES!
**Back to the sliced tire:
Look at Steph's posts about her tire issue from when they remounted her Kumho SPT on one of her rear wheels that was simply touched up. This tire ALSO leaked out ALL AIR in a matter of hours while her car was in storage. It wouldn't even HOLD AIR anymore when she tried reinflating it. Simply Tire is the shop that she deals with and Allen (who is probably the most reliable tire guy in the GTA) EXPLICITLY STATED that the tire was not even sealed properly onto the rim by Precision, which is why it didn't inflate whatsoever. Not only that, but her tire also had a SLICE IN THE UPPER BEAD, AT NEARLY THE EXACT SPOT MY
OLD FRONT TIRE HAD from last summer! It's painfully obvious that their tire mounting/dismounting guy is on some seriously cheap cocaine considering they don’t know how to mount/dismount low-profile tires for SHIT.
Keep in mind all this is happening to one-piece, forged monoblock wheels. The Volk LE37 is one of the strongest
wheels money can buy. I had used them for months on some of the roughest roads and unavoidable potholes in the GTA without any problems at all. However, after Precision got their yeast-infested hands on them, they continue to have issues at the repaired portions... And it sucks because I cannot even buy new replacement LE37s to restore my set. I'm shit out of luck on wheels that cost me nearly 3K with tires to put on my car.
In summary: Precision Rim Repair royally screwed up my expensive and rare set of Volk LE37s, One 215/35/19 Dunlop DZ101 tire, and cost Stephanie over $1000 in damages due to their negligence, sheer ineptitude and utter incompetence.
Try CARCONE'S. They've been around for years and I've heard nothing but fantastic reviews about them. A bit pricier than most GTA shops, but they know their stuff and won't try to **** you over like Precision did to me, and also to Steph's tires. FYI, Carcone's will not touch cracked rims due to safety issues; yet Precision will - you can make your own judgment about Precision based on that.... *rollseyes*