Originally Posted by EVIL M3
Concerning NE46ILís post I would like to clarify that the insurance paid only to repair the small dent in the quarter panel as you can see in the photos posted.
Yes, the windshield molding was broken on inspection from previous repair work done elsewhere, and had to be re-epoxied when we re-installed it.
All the vehicles do have photo records. The fact that I could not produce the photos at the time was due to the fact that they had been temporarily misfiled on our computer system.
Lastly, the vehicle was repaired in Oct. of 2012 and there was no evidence of rust at the time forming in the area above the taillight. The only work done to this area was a clear coat application.
In addition the bumper was not covered under insurance and LAB repainted it free of charge in order to have a perfect colour match.
Please contact LAB if you have any further questions or concerns, or call your insurance company directly if you have issues with the work that was done here at LAB.
Thanks MAX for the support. Anything I can do please call me, all the best.
Holy cow. Your documentation, correspondence and professional demeanor are impressive. I'll remember your shop.