Unlike most of you, I did not have a good experience at Luxury Autobody. Everything was covered under insurance, and when I got the car back the windshield trim was broken and was epoxied back together. I spoke to Rich about this and he blamed it on the previous bodyshop that did work on my car.
Also, when I first spoke with Rich he told me that he takes pictures of the work that's done on the car. I asked him afterwards for the pictures, and for some odd reason, the pictures are missing.
Lastly, after washing my car recently I noticed rust forming right above my tail light. Seems to me that they missed that spot when they were painting the car.