I got a call from Rocco at RMP Motors yesterday explaining to me that there was a misunderstanding, i.e.: they don’t charge $45 for identifying the problem but they charge $90/hr for the inspection so if they found what’s the problem within half an hour then they will only charge me $45. (They have a minimum half an hour charge which is very fair.)
I really appreciate the fact Rocco took the time to call me and explain this to me. I’ve always said that Rocco really knows his stuff. Couple his knowledge of BMWs and experience with his excellent customer service and reasonable prices and you got yourself a BMW shop that is hard to beat.
He even said that if I still haven’t find out why my car shakes at 120km/hr then I am welcome to bring it to them. I am glad he didn’t take it personal and stayed professional. Now I know why RMP Motors is the highest recommended BMW shop on this site.
+5 for RMP Motors!