lol...that's bell for you...really understanding/knowing their customers. maybe they figure word of mouth.
i recently received in the mail specifically addressed to our address - not some postal code mass drop - for Fibe internet. I called them up and they said not available in our area....WTF did you send me the flyer then with the associated promo to sign up when it's not even available!?!?!
these yahoos can't market their way out of a wet paper bag. i'm not a customer of there's for anything and I'm still PO'd with them.