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Old 10-03-2011, 02:16 PM   #143
everlast
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Join Date: Mar 2004
Location: Ottawa
Posts: 5,847
100% AGREE James. A BMW dealership should be extra courteous and careful with a customer car. Heck, I get upset when someone changes my radio station, let alone flogs my car. Otto's has had a large turnover lately, and I'm hoping the newer service staff is more adept and handling problems and compromises than the last batch.
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