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Old 08-27-2011, 02:54 PM   #31
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^^that's the best way to do it. If you argue too much with the csr's you can piss them off, which you dont want to do. Remember, its their job to offer you a better plan to keep you as a customer.

Finally, sasha, its the way the call is routed through the PBX that they see, your number isn't important (but it also comes up on the CRM)
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