As Zack said, why would I want to come back and have work done at the very same shop that wouldn't make things right when I came to them while I was in need of help?
It's amazing how you say this is a "project" and it was done between a Bimmersport Employee and me - well guess what Jon, Charlie Nour is the sole owner of Bimmersport Automotive and he is liable for all WORK done in that shop. And according to this lovely bill infront of me, all of this work was surely DONE at Bimmersport Automotive. I don't care if it was a project, work order or a swap. If i paid top dollar for work to be done at a "top notch" tuning shop, then why did the owner not even take a look at the car before leaving? i mean he DID take my money, but did he take care of my car the same way he took my money?
He sure didn't - If he had one look under the car he would realize that a near $7,000 job shouldn't have tie straps as mounting brackets for my oil cooler - the exhaust SHOULD not have been welded with 3 different pipes - and to make all this better, you said all the parts have been inspected and nothing is wrong. If your Employee happened to source the parts, does that make you pay less attention to my "project"? So if this swap was done between me and an employee and it wasn't a "work order" then why exactly did i pay $6,890 to Bimmersport Automovie for? Can you please explain that to me? All I know is Charlie did not even look over the car once - I know because every time I would come to ask how things are he wouldn't even know and brush me off to the tech who was working on the car. I mean you guys say this was your first S54 swap and you had a lot to learn then WHY was the "master tech" not helping out and carrying out my swap?
You came to my house and try to reconcile me with a finance supercharger and free install (So technically you are offering me a free install @ $800 for all the issues but at the same time selling me a kit lol). What does a free install benefit me? Is it going to fix my grinding diff? Is this going to pay me for a new oil cooler? new engine? new diff? new exhaust? Pretty much the whole swap is to be redone.
And what are you talking about? The oil cooler broke off last year which I had to buy a used one from MGYVER and have it installed on x-mas day. The lack of responsibility is here for all forum members to see - either you will make things right this time as Zack mentioned and I will clear the air or else we will be doing this same dance for a long time.
Ball is in your court. let's see if you guys will finally do the right thing.