Originally Posted by T.Dot_E30
Perhaps my comment was a little harsh, Kudos to the OP for rattling enough chains to get his noise fixed.
But his comments gives the impression that he has the attitude of those yuppie BMW owners that bought his car for the image and not because of how good the car is, expecting the car to 'drive itself' and maybe even cut his toe nails. It also seems like he expected BMW to bend over backwards for him because he bought a mid-level 3-series, yes you can expect premium service, but as an industry I don't think any other dealership would have spent hours on end to find your noise. Yes hey should have dealt with his situation better, but i'm' sure if he walked in there with attitude no one really cared to help him.
Thats all i was trying to say, nothing about people who drink starbucks or coffee in general.
T.Dot_E30 - Thanks at least for the 'kudos'. I really don't want to get into a discussion about me. This is about my car and a noise that could have and should have been fixed by the dealer on the second attempt and wasn't fixed because they likely did not want to spend any time on it. Even though I noticed the noise in the fist week of owning it and set up a service within the first 2 weeks of owning it.
I don't like being accused of things so I will respond to your post regardless. I'm not sure if I could be considered a Yuppie or not or whether that is a bad thing. As with most people I would guess, I bought the car for the image and for the performance and for the drive and the safety and the supposedly good service most BMW owners expect. I don't expect them to bend over backwards for me - just to do what I paid for. I believe in getting what I paid for. If that is considered bad by some people, so be it. I don't live my life trying to please the masses. Part of my complaint is that I have good reason to suspect that the dealer did NOT spend hours working on my car. They gave it one try and that was it. I don't think there is anything wrong with having an "attitude" when the situation calls for it. I treat people the same way they treat me. Pretty simple.
p.s. I don't need my car to cut my toenails - I get pedicures for that