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Old 09-02-2010, 02:29 AM   #11
SiR
Vtec just kicked in
 
Join Date: Apr 2002
Location: TO
Posts: 2,721
Quote:
Originally Posted by pissedcustom View Post
SiR - very true - seems that customer service is going by the wayside at BMW. You would think it would be something they focus on during a downturn in the economy to make sure their customers are happy and come back when they have more money (i.e. when they start buying their lattes at Starbucks again)
I totally agree but it totally seems like its going the other direction. almost seems worse than ever.
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