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Old 09-01-2010, 08:08 PM   #15
1st Gear Newbie
Join Date: Sep 2010
Location: Toronto
Posts: 39
SiR - very true - seems that customer service is going by the wayside at BMW. You would think it would be something they focus on during a downturn in the economy to make sure their customers are happy and come back when they have more money (i.e. when they start buying their lattes at Starbucks again)
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