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Old 09-01-2010, 06:34 PM   #2
slemmer
Driving in the fast lane
 
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Join Date: Dec 2002
Location: Missed in 'sauga
Posts: 2,989
It's sad that you had to go all the way to the top to get satisfaction but I congratulate you in getting BMW to recognize what needs to be done to get the issue corrected even though you could have done it yourself. I know you would say it's a matter of principle but hopefully this gets reported to all of the other service centres. The report says BMW Toronto - was that where you had the unsatisfactory issues? Isn't that their flagship corporate store?
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