Originally Posted by 325isdan
after reading your "convo" he did not seem out of line.
One thing I have learnt from having to deal with people over the phone, some people just naturally sound like douches over the phone they don't mean to sound that way they just do.
Even if I was unable to replicate his tone of voice in the writeup, at least what came out of his mouth is worth considering. Even if he used a monotone voice, you can't doubt that he was giving me a hard time about calling him on a problem and then wanting him to rectify it.