Originally Posted by Firewired
They did not accept the printout I had from the service department. I asked for the specific letter that RIV wants and the dealer in the states was not allowed to give it to me.
You have to call BMW Canada for that letter.
I have had issues with letters before, have had success with a work order from a US dealer with the vin and all the info for the car and the line: check for open recalls and 'no open campains' or something to that effect. That was for an Acura.
There is always a way, some just make it much more difficult than others. $2k is just stupid!
Keep everyone posted with what you end up doing