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-   -   Maranello BMW Updates (http://www.maxbimmer.com/forums/showthread.php?t=158686)

maranellobmw 07-10-2013 03:26 PM

Maranello BMW Updates
 
Wassup guys/gals,

First and foremost, I would like to apologize for any inconvenience caused while trying to place orders. We are going through many changes including new employees. Here are a list of employees that are more than happy to help you out with any MaxBimmer discounted order.

Amit
Tarun
Winston
Ashmead
Mike (only in on Mondays)

When placing orders:

You can hold it by prepaying using a creditcard. Because of recent credit card scams, we are tightening up on security. We can no longer accept credit cards over email or PM. So in a case that you wanted to purchase regularly stocked items. You can call ahead and make sure we have it in stock, and then come in and grab em. If it is a special order part which is now classified as a part that we do not stock, it will need to be prepaid for. You can call in and pay with a credit card. The most important thing is to make sure you receive a pickup/invoice number for your reference. If our guys are busy, they may forget to tell you, if you could please remind them by kindly asking that would be amazing!! Its alot easier looking to see if parts arrived if we have some sort of reference.

Backorder Parts:

Backorder Germany: 2-3 weeks
Factory Backorder Germany: with a FBG part, BMW needs to make this part from scratch. So we never know when it will come in, the best we can do is to keep emailing BMW and asking them for an ETA.

Keys:

We require ownership and a drivers license before ordering any keys, we do not accept fax. Keys NEED to be ordered in person and need to be prepaid for. When keys are being picked up, the original invoice must be present otherwise you may be turned down. Again this is only for security purposes. There is alot of liability involved with keys and we definatley do not want your keys in the wrong hands. We WILL call you when the keys arrive so make sure you give the advisor that is placing your order the best way to contact you.


BMW of Mississauga

To service you better, you can now order parts from BMW of Mississauga on Dixie and Eglington and recieve the same great discount. All of the above still apply.

Again, we do apologize as we make these changes, but we are trying our hardest to answer your phone calls and messages. We have and always will appreciate your trust, loyalty and business.

Thank You

The Maranello BMW Parts Dept

*wave*

propr'one 07-10-2013 11:56 PM

is it possible to leave a CC on file with you guys for orders? finding time during work hours to call in can be a pain, and then we could order through PM.

cormier 07-11-2013 07:45 AM

Any specific contact at Mississauga?

Jay22 07-11-2013 07:53 AM

^ Same as above. Who is the specific contact at BMW Dixie? And does he have an email?

1bmw1 07-11-2013 10:57 AM

BMW Mississauga is not a vendor on here and is a different dealership all together. Maranello BMW is the place to go! Believe me, and everyone else who uses Maranello, It's worth the drive!

maranellobmw 07-11-2013 03:45 PM

BMW of Mississauga is our sister store and will still give you the same discounts! You can see Alvin, Warren or Argel for any questions or orders you may have.

As for leaving a credit card on file, unfortunately to get the MaxBimmer discount, we would need to put it under the MaxBimmer account as most of you know already. If I were to keep a credit card on file propr'one would be paying for everyones parts :) Free parts anyone? lol...

Believe me, Mississauga BMWs guys are just as good and helpful as ours. But, if you guys dont mind driving up, then we'll gladly beable to help you out aswell!!

Cheers

-Amit

1bmw1 07-14-2013 05:27 PM

Quote:

Originally Posted by maranellobmw (Post 1617207)
BMW of Mississauga is our sister store and will still give you the same discounts! You can see Alvin, Warren or Argel for any questions or orders you may have.

As for leaving a credit card on file, unfortunately to get the MaxBimmer discount, we would need to put it under the MaxBimmer account as most of you know already. If I were to keep a credit card on file propr'one would be paying for everyones parts :) Free parts anyone? lol...

Believe me, Mississauga BMWs guys are just as good and helpful as ours. But, if you guys dont mind driving up, then we'll gladly beable to help you out aswell!!

Cheers

-Amit

Hm, my bad then. So Mississauga BMW gives us the same discounts?

Jim .E. 07-14-2013 05:41 PM

This is great news! BMW Mississauga is much closer

E46Dude 07-14-2013 10:19 PM

So if we call the parts department at BMW Missisagua - we mention maxbimmer for the discount?

Ill be needing some parts soon so would be nice to get them from there.

maranellobmw 07-17-2013 09:37 AM

Yup!! Just as long as you say your a MaxBimmer.com forum member, they'll pull up the account and the discount will be applied.

SiR 07-17-2013 10:21 AM

^^ ya, except some of the parts guys apparently arent aware of it... as I just experienced but it eventually works itself out.


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