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gravyface 11-17-2011 03:33 PM

Get service records through dealer with the VIN number?
I seem to recall reading somewhere that with a VIN, a dealer can look up the service records (obviously that were taken to an authorized BMW dealer) or at least tell you what dealer the car was serviced at.

Does this sound about right?

Looking at a car, used dealer doesn't have any service records from PO.

propr'one 11-17-2011 05:57 PM

Only under warranty. Once warranty is up, dealers dont share service info.

maxima_'90 11-18-2011 10:50 AM

When I first bought my car it was out of warranty and I wanted to know the service history. The dealer printed out all of the service records and just blacked out the previous owners info. Didn't even need my VIN, just used the key.

It's worth asking for.

Jon@Bimmersport 11-18-2011 11:14 AM

It will never hurt to try, even at a few different dealers. Technically BMW Canada has rights to the info as it is "their property" from what I understand, but some advisors know the reality and do what they did for 'maxima_90'.

new member 11-19-2011 09:10 PM

I bought my current BMW out of warranty and called the local dealers to find out the history but they refused to give it over the phone. I absolutely knew that the previous owner (1 owner car before me) didnt do a single thing on this car but just wanted to do it for the fact. I was asked to come down in person with ownership(to prove that I own the car) to Town & Country and they gave me all the records that they had. The car was originally purchased there and they had about3-4 service records. It was some minor crap, oil service and some trim stuff, basically nothing that was even worth my time to go there. They said that the car was serviced at Budds BMW Hamilton after and Id have to get the rest of the records from them.

I called Budds and I get same story, they want me to come down there and show prove of ownership, Its too far of a drive for me so I never bothered. Plus I've changed almost every single part on this car by now so I dont really care about previous maintenance.

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