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A~G 11-10-2011 09:25 PM

New Car Delivery From Dealer - Keys lost?
Hi All,

After what seemed like forever my dad finally bought a new car... not a bimmer *mumble* ... an Acura TSX.

The car he purchased was a Demo Model (2011) and driven by an employee at the dealership. Upon delivery... after inspection... she tells him that the employee driving the car had lost the second set of keys however they are ordering a new remote/key at no charge and it will be ready by end of week.

Thats all good, fine... they'll replace it. My issue is with the fact that there is a key somewhere out there that will have the ability to unlock/drive my dads new car. I might be paranoid but after working in a crooked Acura dealership a number of years back I feel uneasy... they have his address etc.

Is there anything to be worried about? ?Or am I just overthinking this... :huh?:

Thanks all, \

- Adam:):)

sirex 11-11-2011 01:16 AM

seems a little shady that he conveniently lost the keys. that being said couldn't he just stop by a canadian tire and cut new ones if he really wanted?

Bimmer Heaven 11-11-2011 01:45 AM

It might be an honest mistake, but if it was me i couldnt live with it!!! I have a friend who had his keys stolen at a gym locker, changed car AND house locks, but months later his car trunk was opened at the gym (only lock that was not replaced), so somebody was watching him! Make a BIG deal out of it, and get them to replace the locks. If you are paying all that $$$ for a new car, and its them who F#%ked up, they should make things right.

At the rate Hondas and Acuras get stolen, that car is just waiting to be picked up!

blk3 11-11-2011 01:53 AM

honestly it does happen. the new key will be cut. they should clear the key code from the vehicle and reset them with a new program. if the old key was to be used the immobilizer would render it useless anyways.

A~G 11-11-2011 08:32 AM

Thanks for the input ... I'm going to address it with the dealership.

My dad is at an age where he kind of looks past certain things, I kind of feel that its my responsibility to make sure he doesn't get ripped off.

I will update this thread with the outcome. See how good the dealership is about it

bmwm5lover 11-11-2011 11:17 AM

No offense, but with how ugly those cars are, I would be begging to have it stolen.
On a brighter, more serious note, I would not take a car, from a dealer, with a random key out there.

ChrisTO 11-11-2011 11:41 AM

i have no clue how shady dealer staff are....not knowing this industry...i'd be putting it in the garage for the time being.

NOTORIOUS VR 11-11-2011 12:44 PM

The dealership should delete all the keys from the cars security and immobilizer system and only re-program the ones that you physically have, that way the car can not be started with any of the keys except the ones in your possession. Yes the car can be physically unlocked via key but there are only so many combinations to the locks... someone out there has the same key as you anyway.

lvan 11-11-2011 01:03 PM

I know with new bimmers you get like a few sets of keys.... Would't that be the case here? Acuras are still pricey... It sounds too shady.

A~G 11-11-2011 02:15 PM


Originally Posted by bmwm5lover (Post 1533912)
No offense, but with how ugly those cars are, I would be begging to have it stolen.
On a brighter, more serious note, I would not take a car, from a dealer, with a random key out there.

Ha ha... Terry you're terrible :D Reminds me of Kramer on Seinfeld "That is one ugly baby" just saying it how it is without any regard for the parents feelings. I guess the days of "having a filter" are behind us in society these days. Yeah... not my 'cup of tea' either but the car is legit. Given however, my dad will not make use of the bluetooth connectivity, hard drive, XM radio etc..... He drove Audi's, BMW's, Mercedes, Subaru's, Lexus's's bla bla... he felt most comfortable driving the Acura... so be it.

I'll have a talk with him about the key issue today :)

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