View Full Version : Excellent Customer Service

11-03-2010, 12:44 PM
I’d like to say a public thank you to the RMP team for their excellent customer service.

My e30 broke down last evening, luckily in my drive way, it was making a horrible squeal with smoke coming from the engine. I got the car towed to RMP after closing at 6pm, knowing that I was on my way they waited for my arrival. They quickly determined the alternator was seized and replaced it. Within 30 minutes I had a new alternator installed and I was on my way. To be honest I was expecting to leave the car there overnight for a next day pickup, which would have meant taking the bus :(. I think the car drives better than it ever did, or maybe it’s my appreciation for a job well done that make it feel like its brand new again :).

Thank you RMP *th-up*
Another Satisfied Customer

11-11-2010, 11:22 AM
Thank you!

I appreciate the kind words!