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View Full Version : Eurostyle... a bad one.


noid
05-02-2008, 10:34 PM
Let me start off by saying im not out to bash, rather to explain my experience to provide constructive criticism and advice for people who deal with filip in the future.

I was in need of an ECU and to MY ignorance I forgot to ask him if it was a 153 or a 173 for my e30 and assumed it was a 173 for the price he was charging.

So i booked off work so i could drive up to Mississauga right after school around rush because i just got paid and i needed the ECU for Sunday for the cruise.

I get there, and realize thats its a 153... well not that big of a deal since i was looking for anything that would work (just assumed for the price it was a 173)he seemed like a very friendly kind guy who actually let me borrow his extension for my socket wrench.

I put it in and it runs like crap. Engine check light on right away and sputtering like crazy. Then i put mine back and it fires up and runs fine. I triple checked the connection to see that it was alright and it was definetly the ECU.

This was a very very VERY big disappointment to say the least. Partly because i had driven over an hour in rush traffic, burning gas, and time i could have spent at work to come get this, on top of that i had to drive back away from toronto in even worse traffic. The only reason i made the trip is because i was in need of it of course and because i asked him if it was 100% working and he said it was. I'm sure it was running at one point when he tested it god knows when.

As i said before Filip seemed nice and even lent me some tools but should check his parts before saying its 100% working... especially for people traveling a far distance. For potential buyers, my advice is to double check the item and see that it fits/works good before forking over the money.

Another good point is that he communicated very fast and effectively over pm and phone.


Sorry Filip you seemed nice but when someone gives me their word i expect it to be good.

From a pm:
Quote:
Originally Posted by noid
Will you take $35?100% sure its working? Where are you located?
No, thats too cheap....Yes it works, it was from a running car...The location and contact info is all in my sig, (near Dixie and 401)...

Eurostyle
05-02-2008, 11:38 PM
This is very easy to explain; Yes i did say it was working, and I STILL STAND to that statement! Let me tell you why; it came off a 88 325is, if you search a few years back you can see the car, Alpine white, with seized transmission. We got the car started (at Bimmersort, so plenty people have seen it work), it had fuel issues, was sitting for 3-4 years, and yes it DID run ruff, like any car that sits for that long! But it was running non the less! The engine went to scrap, never every tryed selling it, but to my knoledge ECU's dont go bad just from sitting a long time...So a very natural assumption would be that the part was working.

As you can immagine, not all parts can be tested in every case (this one did, and was judged to be functional) but some others come from NOT running cars, so there is no way of knowing if something is good or not. This is why we let you test it! Try to go to any junk yard and see if they let you walk out with any electroninc component just to test it!


I let you test it, even take it arround the block to see how it is, before you even buy it, i think this is the best anyone in the industry can do...


As for the price, i like you to take your offer of $35 and go to Chuck's, Shantaram, or any BMW parts shop and see the kind of service you get. They will laugh at you. I posted my price, like it or not, thats what i was looking to get for it. If i have to spend 2 weeks PMing, fighting over $15, its just not worth it for me. I wasted just about the same time repling to you, as you did driving to see me.

e30_kid89
05-03-2008, 12:30 AM
You're already getting a good deal as it is..and you didnt loose any money..why are you labelling him a "bad one" but you say you don't wanna bash? I'm sure fil was being honest when he said the computer was taken from a running car but he can't/doesn't have time to flag down the next e30 he sees and make sure it runs 100 percent fine!

I don't understand how this was a bad transaction. No money was exchanged, he let you try the computer and it didn't work and you didn't buy it and he took it back. suck up your loss and keep looking for the computer IMHO.

noid
05-03-2008, 12:41 AM
This is very easy to explain; Yes i did say it was working, and I STILL STAND to that statement! Let me tell you why; it came off a 88 325is, if you search a few years back you can see the car, Alpine white, with seized transmission. We got the car started (at Bimmersort, so plenty people have seen it work), it had fuel issues, was sitting for 3-4 years, and yes it DID run ruff, like any car that sits for that long! But it was running non the less! The engine went to scrap, never every tryed selling it, but to my knoledge ECU's dont go bad just from sitting a long time...So a very natural assumption would be that the part was working.

If the car "DID run ruff" you should have mentioned that, because as soon as i put your ECU in, my car ran ruff also.

Assuming isn't very professional now is it?


As you can immagine, not all parts can be tested in every case (this one did, and was judged to be functional) but some others come from NOT running cars, so there is no way of knowing if something is good or not. This is why we let you test it! Try to go to any junk yard and see if they let you walk out with any electroninc component just to test it!
I should have never had to test it in the first place. If i was looking to test out an ECU I would not have come all the way to Mississauga now would I?

A junk yard WILL let you test their part because they sure as shit will NOT give their word like you did that it works. One also goes to a junkyard under the assumption that the part may not work or even be there. Do not compare.


I let you test it, even take it arround the block to see how it is, before you even buy it, i think this is the best anyone in the industry can do...
That should be expected at the least. You "letting" me? As opposed to what? You selling me it and it not working then me being shit out of lucky because you lied? or driving all the way to Mississauga and back again?

As for the price, i like you to take your offer of $35 and go to Chuck's, Shantaram, or any BMW parts shop and see the kind of service you get. They will laugh at you. I posted my price, like it or not, thats what i was looking to get for it. If i have to spend 2 weeks PMing, fighting over $15, its just not worth it for me. I wasted just about the same time repling to you, as you did driving to see me.

Laughing at me? Its a used part and has no pre determined value. Its also very unprofessional to "laugh" at an offer. Speaking of professionalism if you consider a total 3 (yes 3 i counted) private messages and one phone call you demanded to be going out of your way and "not worth it" then what kind of name are you giving yourself? I also don't know how fast you type but 3 Pm's about 1 sentence long doesn't take over 2 hours to write.

It was your choice to ask the amount you did and although i think its high i still respect it. As i said it was to my ignorance that i assumed it to be a 173.

Eurostyle
05-03-2008, 01:08 AM
You can say whatever you want, i dont care. It was tested, car was running, to my knolege it was working. I didnt take your $$$ and run. If you bothered to call, you might have had some more info, (and yes, you can NOT count past 3, because i can show you 4 messages you sent me, just for the record).

So to sum it all up;
Was the car running, YES
Did i take your low ball offer after all, YES ($40 after 4 PM's, 1 call, and in person conversation)
Did I make you pay for anything you were not happy with, NO.
Did you buy anything you were not happy with, NO

So as much as i love to see happy customers, i dont see anything i can do more then i did, if anyone is expecting anything more, just go see someone else, because this is about all i can do for anyone.*th-up*

slemmer
05-03-2008, 07:40 AM
well said Flip. At least he didn't ask it it came in a box - sealed, in white, and sprinkled with chocolate chips.

BigD
05-03-2008, 07:51 AM
well said Flip. At least he didn't ask it it came in a box - sealed, in white, and sprinkled with chocolate chips.

+1 exactly what I was about to write

VSanj
05-03-2008, 08:32 AM
lol..................so let me get this straight, fil was offering a part at a good price that he had every reason to believe was working. You drove down and it wasnt working.....he let you test it and it wasnt up to your standards. You also didnt lose any money.....hmmm.

what exactly are u bitching about?? Seems like fair business to me. Do you get mad when you drive out to see potential used cars and they arent as nice as they looked in the pictures?? These things that happen when you buy used, if one hour of your time was soooooo valuble you should have just bought new!!!!

Furthermore, Fil didnt ask you to wait untill you got paid and drive over during the height of rush hour......those were all decisions made by you.

thanks for coming out though!

Deep 3.2TL
05-03-2008, 10:41 AM
LOL - I LOVE things like this...

I run into them all the time at work. Companies and people that are too cheap to buy the NEW server hard drives and opt for the refurb ones. Then I get a call 6 months later that they want a refund because the drive failed. It's missions critical server, blah, blah, blah. I tell EVERY customer who buys refurb drives that it's 90 days and I wouldn't if it's a critical server. So when they call, I tell them, why didn't you spend $100 more and buy the new drives? They get sooo pissed. Certain items are MORE than fine refurbed. Basically anything that doesn't have moving parts. Memory, Processors, etc.

You are taking a chance buying used. Didn't want to fork up the money to go buy a new aftermarket one (I'm assuming they are available, I don't know e30 stuff). If you wanted 100% sure effectiveness, fork up the dollars for new.

hypno_nls1
05-03-2008, 10:44 AM
lolz im sorry but is this serious?

Eurostyle
05-03-2008, 11:10 AM
You are taking a chance buying used. Didn't want to fork up the money to go buy a new aftermarket one (I'm assuming they are available, I don't know e30 stuff). If you wanted 100% sure effectiveness, fork up the dollars for new.

What frustrates me is that it can happen even buying something BRAND new! Even if it was new, in the box, from BMW dealer, there is a slight chance that it CAN be defective (no product is ever 100% perfect, even with the best quality controls). And there is nothing much more the dealer would have done, other then refund (unlikely) or exchange...Its not like they will compensate you for your one houre drive! In fact, you might have to wait several weeks for a new part to come in, as 20 year old ECU's are not a hot selling item thats kept in stock.

Estyle Chick
05-03-2008, 11:28 AM
I worked with Fil as his receptionist for almost a year, I know him very well. He is a trusted sponser on Max, with evey right to be. Fil has not done you any wrong. As everyone is saying, it was a used part, buying used there is always a chance of it not working at all or as well as expected.
It was not him who made you drive during rush hour.
It was not him who made you miss work.
It was not him who decided to drive an hour away for a used part.
You made all these decisions yourself, and you should accept responsibility for your bad choices.
Second, he offered you a fair price, and he never ended up taking your money, he let you test it, he did not just give you the part, say it works take your money, and screwed you over.
Third, he lost money in the sense that time is money. He spent the time PMing you, talking to you on the phone and in person. He is not always in the office, he made the appointment to see you. He could have been working all that time. And as you had even said, He IS a nice guy, He let you borrow his tools. He did everything he could have in this situation, but serve it to you on a silver platter. Seriously if you wanted anything more your expectations are much to high and you should really come back down to reality. Stop your complaining, suck it up. This is life, learn to deal with it.

DriveItSideways
05-03-2008, 01:11 PM
lol "trust" and "Fil" dont belong in the same sentence.

Poor business skills FTL.

T.Dot_E30
05-03-2008, 01:30 PM
$40 for an ECU?

Thats what you get for being cheap...

BigD
05-03-2008, 01:34 PM
What frustrates me is that it can happen even buying something BRAND new! Even if it was new, in the box, from BMW dealer, there is a slight chance that it CAN be defective (no product is ever 100% perfect, even with the best quality controls). And there is nothing much more the dealer would have done, other then refund (unlikely) or exchange...Its not like they will compensate you for your one houre drive! In fact, you might have to wait several weeks for a new part to come in, as 20 year old ECU's are not a hot selling item thats kept in stock.

It doesn't have to be defective. As if no one's driven out far to a store to look into buying something that in the ad seemed perfect for their needs. Then you get there and it turns out to be the wrong thing or they don't have it in stock. I wonder if this dude demands that they pay for his gas in those cases too or reports them to the BBB.

bimmerlyfe
05-03-2008, 02:50 PM
I've delt with MANY MANY times and every single time have had problems with his parts, he replaces it NO PROBLEM NO QUESTIONS ASK.

First, for $40 for an ECU, you should not complaing about driving to get it. i don't know why people are so ****ing CHEAP. You tried it without paying for it, What the **** is the big deal? its not like he took your money.

You said, You've got friends with the same car, why not try first before buying that ecu?? Maybe its not ur ECU that is fault it could be million other things that could be wrong with the motor.

Phil is a very honest guy, no need to bash him.

Next time you want parts, go to the ****ing dealer!

e36_freak
05-03-2008, 06:05 PM
wow nothing more to be said here.... how come u always get the weirdos fil*uzi**uzi**uzi**uzi**uzi**smoke*

hadesm5
05-04-2008, 12:05 PM
wait one sec... just to get this straight... you didn't end up buying it right? so why are you complaining.

you can't guarantee any used parts, especially electronics. you should be happy he let you test it and didn't force you to buy it.

i've actually done that mistake before where i have guaranteed that all the bulbs in a set of lights were working (and i sold it to you actually:P). and i was pretty sure all the bulbs were working when i took them off.

Spoose
05-14-2008, 10:36 PM
Fil - I say you make him buy it, maybe his car fried the ECU!!!

But honestly, everytime I deal with Fil, nothing but good things. You're were looking at a used part that turned out not to be what you expected. You didn't pay for it. Anytime you are buying used parts, the thought should be I am going to check it out and see. I had a guy who wanted to buy something from me a while back and I drove out 1 hour to meet him, waited 1/2 hour to see him and he didn't take it. Does that mean that I should be reimbursed for my time, no that's life when you deal in used stuff.

Dr. Flyview
02-11-2009, 11:18 AM
wait one sec... just to get this straight... you didn't end up buying it right? so why are you complaining.
you can't guarantee any used parts, especially electronics. you should be happy he let you test it and didn't force you to buy it.

I think this is what noid was getting at. He would not be complaining if Fil did not respond yes to "is it 100% working?". Just don't guarantee parts are working when you're only assuming they are bro. In this case it was a pretty bad assumption (the car was running, but running ROUGH, there is no way to say if the ECU was good)

About being cheap.....remember some of us shouldn't have bmw's for the money we have haha. :(

Eurostyle
02-11-2009, 12:29 PM
About being cheap.....remember some of us shouldn't have bmw's for the money we have haha. :(

Then dont come up like a baller, saying your time is so ****ing valuable, trying to save a buck...I let him test the part, before it was even payed for, to make sure its what he wants. In this case it wasnt, but then again, how do i know its not his car thats ****ed up? Yes it was my assumption the ECU was working, but its also HIS assumption this is the problem with his car. How about if its something else...like on O2 sensor, or wiring...or something else. Why should i be responsalbe for that! Bottom line, if you want something new, go to the dealer!

MiroE36
02-11-2009, 01:49 PM
I can understand where the guy was coming from... If I had to drive through traffic back and forth and waste a lot of time I would be pretty upset too... but not at filip... he did nothing wrong... frankly he did as much as possible from a used parts seller... he made no money and the sale never happened... but people need to understand that if you are potentially buying a used part, then you have to assume some risk that the part may not work and your time would have effectively been wasted. I bought plenty of parts from Tom, and drove out to Cambridge on two or three different occasions to his shop. But each time I went I made sure that I needed several items and called to see if Tom had them in stock... so if in case he didn't have some items my trip wouldn't have been for nothing. But ultimately he messed up by taking his traffic frustration out on Filip when he really shouldn't have...

I vouche for any honest used parts dealer, because like most of us they are trying to make a living providing people like us good prices for fixes that otherwise would have caused a lot of us to buy domestic or Jap (or VW :( ) :D

damameke
02-11-2009, 06:58 PM
Forum .. at times can be dangerous for sponsors.

One bad experience and a post such as this..sponsors have to defend themselves publicly.

Including this. there is another thread about ASPTuning...

People are upset if something they bought did not work or the part is of the wrong type, spurr of the moment reaction is to chew up the person or company that we bought the things from.

I believed most company or business will address an issue that you have with their product, if we complain with courtesy.

Not all customers are always right !!!!!

the bachelor
02-11-2009, 09:52 PM
+1 for Eurostyle. I have dealt with Filip a couple of times with FANTASTIC service and he STANDS behind his product. I will use him again.

prince1
02-11-2009, 10:24 PM
^^ + 2

BigD
02-11-2009, 11:08 PM
This thread needs a

http://farm1.static.flickr.com/126/416634283_6708a1d562_o.jpg

Eurostyle
02-11-2009, 11:20 PM
^^^I guess thats the only way of keeping immature people from bringing old s#it up! :rolleyes:

BigD
02-11-2009, 11:21 PM
^^^I guess thats the only way of keeping immature people from bringing old s#it up! :rolleyes:

Yup.

noid
04-08-2011, 12:56 AM
Its been almost 3 years, and theres been some bad blood. I thought this was forgotten, but recent talk shows that it is necessary to straighten things out. As i said in another one of my threads, in retrospect it was never worth making this thread, I now realize and fully agree that with the basic nature of used parts, you can never know for sure everything is fine until you inspect and test them.

I now hold no qualms against Fil and know he now has a nice place in milton with a very nice selection of vehicles and parts. I have no problem and would like to send people his way. Even though im usually not in need of parts anymore because of no more e30 :D I would even like to keep doors open for me to be welcome back to purchase parts if the need ever arises; I have a feeling however that Fil will still have some reservations about that, which I understand and respect.

Just wanted to get this cleared up. Maybe we can even get this old stuff deleted by a mod or something. *wave*

Eurostyle
04-08-2011, 01:38 AM
As you might see from previous cases, i am always open to working things out. I treat people like they treat me! If you check in the case of "Jase", one of my "most unhappy" customers, we had problems, but we worked things out, and he was welcome anytime he needed something...*th-up*